Frequently asked questions

What markets do you ship to?

At this moment we ship to the following
markets in the EU: Netherlands, Belgium, Luxembourg, France, Germany &
Ireland. We also Ship to the UK. However, as we will grow, we are certainly
looking to expand to other markets, so keep an eye on our site or subscribe to
our newsletter to be notified

How much does shipping cost?

Shipping is calculated
based on your location and the items in your order. You will always know the
shipping price before you purchase. When you buy 2 products, shipping is for
FREE.

Can I get Free shipping and how does itwork with other discounts?

Yes, free shipping applies for any 2
products you buy. We suggest you have a look at our DUO's. When you subscribe
to our newsletter, you can claim an additional 10% discount on your first
purchase that you can combine with free shipping. We also have occasional
higher product discounts, so keep an eye out for them.

When will I get my order?

We will work quickly
to ship your order as soon as possible. Once your order has shipped, you will
receive an email with the tracking number which you can use to track your
shipment with the postal company. See
here the link.

What is your return policy?

You can shop with
confidence thanks to our 90-day return policy. Use our return form to notify
us. Opened or used products cannot be returned, in line with health protection
and hygiene regulations. Please read full instructions in our return policy.

Does the Day Cream Contain SPF?

Bald& Day Cream contains UV-A protection which is the most dominant harmful Ultraviolet radiation from sunlight with about 95% of all sunlight coming from UV-A. UV-A if unprotected, can cause pigmentation and skin-cancer and penetrates deep into the skin tissue, even on cloudy days.

SPF relates to UV-B which is known as the radiation that causes top skin layer sunburns and is strong and present on bright sunny days (5%). Day cream does not contain UV-B protection for the simple reason is that we believe in the power of Suncreen which we advise to put on regularly on sunny days. Research shows people only apply Day Cream 1x , while to be protected against UV-B you need to re-apply every 2 hours.

How & when to use Bald& Day Cream?

Bald& Day Cream is a Matt Scalp Moisturizer specifically developed to protect & hydrate the thin & sensitive scalp on a daily basis. It contains UV-A protection, crucial for all year long protection against harmful sunlight.

To use, apply a small amount (tip of finger) on a clean & dry scalp in the morning.

HOW AND WHEN TO USE BALD& HEADWASH?

Bald& Headwash is a Calming Scalp Cleanser specifically developed to gently cleanse the scalp of bald men on a daily basis or after a headshave. Bald& Headwash calms, moisturizes and degreases the scalp.

To use: Shake before use. Spread between your hands and massage it evenly on your scalp. Then rinse with water.

Where are your products manufactured?

Our products are
proudly developed and manufactured in the Netherlands, using the highest
quality natural ingredients. Check out the sneak peak of our video here.

Reach out to us

Want to get in contact with us? And you can't find the answer in our Frequently Asked Questions? Please reach out! We are here and happy to answer your questions and suggestions. Or if you just want to leave a kind message, also great!